1. General Contact Information
For general enquiries regarding this website, our legal pages, or product-related information requests, you can contact us using the details below.
Hyeock Consumer Media Ltd.
128 City Road
London, EC1V 2NX
United Kingdom
Email: [email protected]
Additional email: [email protected]
Phone: +44 20 7946 1832
2. Customer Support
If you need assistance with a submitted enquiry, general website support, or basic information about the pages published on this site, please contact our support team by email.
When contacting us, please include enough detail for us to understand your request clearly, such as:
- your full name;
- the email address or phone number used in your enquiry;
- the page or topic your request relates to;
- a short description of the issue or question.
3. Privacy and Data Requests
If your request concerns privacy, personal data, or your rights in relation to information you have submitted through this website, please contact us by email and clearly state that your request relates to data protection or privacy.
Privacy-related requests may include:
- requesting access to your personal data;
- requesting correction of inaccurate information;
- requesting deletion where appropriate;
- asking questions about how your information is used.
For more information, please also review our Privacy Policy.
4. Response Times
We aim to respond to general enquiries within a reasonable period, usually within 1–2 business days. Response times may vary depending on the nature of the request, weekends, public holidays, and the volume of enquiries received.
5. Important Note
This website is an independent informational and promotional platform. Contacting us does not guarantee product availability, eligibility, pricing, or any specific commercial outcome. Where a request relates to a third-party offer, service, or seller, additional terms may apply.